Terms of Service
Last updated: January 2026
Please read these Terms of Service carefully. By accessing and using PLIMA4K, you agree to be bound by these terms and conditions.
Contents
1. Acceptance of Terms
Welcome to PLIMA4K. By accessing or using our streaming services ("Services"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and PLIMA4K ("Company," "we," "us," or "our").
2. Service Description
PLIMA4K provides premium streaming services that allow subscribers to access live television channels, video-on-demand content, movies, and series through an internet connection. Our Services include:
- •Access to 30,000+ live TV channels from around the world
- •On-demand library of 140,000+ movies and TV series
- •Electronic Program Guide (EPG) for easy navigation
- •Multi-device compatibility (Smart TVs, smartphones, tablets, streaming devices)
- •Support for SD, HD, FHD, 4K, and 8K streaming quality
- •24/7 customer support services
3. Eligibility
To use our Services, you must:
- •Be at least 18 years of age or the age of majority in your jurisdiction
- •Have the legal capacity to enter into a binding contract
- •Provide accurate and complete registration information
- •Maintain a valid email address
- •Have access to a stable internet connection
- •Reside in a jurisdiction where streaming services are legal
By using our Services, you represent and warrant that you meet these eligibility requirements.
4. Account Registration and Security
4.1 Account Creation
To access our Services, you must create an account by providing:
- •Valid email address
- •Account password
- •Device information (MAC address where applicable)
- •Payment information for subscription activation
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials, all activities that occur under your account, and notifying us immediately of any unauthorized use. We are not liable for any loss or damage arising from your failure to protect your account information.
4.3 Account Sharing
Your account is for personal use only. Sharing account credentials or allowing unauthorized access to your account is strictly prohibited and may result in account termination without refund.
5. Subscription Plans and Payment
5.1 Subscription Options
We offer various subscription plans with different durations and pricing. Each plan includes access to all channels, on-demand content, and features described in the service description.
5.2 Pricing
Subscription prices are displayed on our website at the time of purchase. Prices are subject to change, but any changes will not affect active subscriptions. All prices are in the currency specified at checkout.
5.3 Payment Methods
We accept credit cards, debit cards, PayPal, bank transfers, and other payment methods as specified on our website.
5.4 Automatic Renewal
Subscriptions may automatically renew at the end of the subscription period unless you cancel before the renewal date. You will be notified before any automatic renewal.
6. Refund Policy
6.1 Refund Eligibility
We offer refunds under the following conditions:
- •Technical Issues: If you experience persistent technical problems that we cannot resolve
- •Service Non-Delivery: If we fail to deliver the subscribed service
- •Billing Errors: If you were charged incorrectly
6.2 Refund Process
To request a refund, contact our customer support within 7 days of purchase. Provide your order number and detailed explanation. Allow our team to investigate and if eligible, refund will be processed within 14 business days.
7. Acceptable Use Policy
7.1 Permitted Use
You may use our Services solely for personal, non-commercial entertainment purposes.
7.2 Prohibited Activities
You must NOT:
- •Resell, redistribute, or commercially exploit our Services
- •Share your account credentials with others
- •Use our Services for public viewing or commercial purposes
- •Attempt to bypass, disable, or interfere with security features
- •Use automated systems to extract data from our Services
- •Reverse engineer, decompile, or disassemble any part of our Services
- •Upload, transmit, or distribute viruses or malicious code
- •Violate any applicable laws or regulations
7.3 Consequences of Violation
Violation may result in immediate account suspension or termination, forfeiture of remaining subscription, and potential legal action.
8. Device Limitations and Compatibility
8.1 Supported Devices
Our Services are compatible with Smart TVs, Android devices, iOS devices, Amazon Fire Stick/Fire TV, MAG boxes, Enigma2 devices, Windows and Mac computers.
8.2 System Requirements
Minimum internet speed: 10 Mbps (HD), 25 Mbps (4K), 50 Mbps (8K). You must have a compatible device with updated software/firmware and a stable internet connection.
9. Service Availability and Performance
9.1 Service Uptime
We strive to maintain 99.9% service availability. However, uninterrupted service is not guaranteed due to scheduled maintenance, technical issues, internet provider issues, or force majeure events.
9.2 Content Availability
Channel lineups and content may change without notice due to licensing agreements, content provider decisions, geographic restrictions, or technical limitations.
10. Intellectual Property Rights
All content, features, and functionality of our Services are owned by us or our licensors and protected by copyright, trademark, and intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial use.
11. User-Generated Content
If you submit content to us, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and distribute such content for any purpose related to our Services.
12. Termination
12.1 Termination by You
You may cancel your subscription at any time by contacting customer support. Cancellation takes effect at the end of your current billing period.
12.2 Termination by Us
We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activities, fail to pay fees, abuse our Services, or create multiple accounts to circumvent restrictions.
13. Privacy and Data Protection
Our collection and use of personal information is governed by our Privacy Policy. By using our Services, you consent to our Privacy Policy.
14. Disclaimers
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
We do not warrant that all channels will be available, content quality will meet expectations, or Services will be compatible with all devices or geographic locations.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- • We are not liable for indirect, incidental, special, consequential, or punitive damages
- • Our total liability does not exceed the amount you paid for your subscription in the past 12 months
- • We are not liable for damages from misuse, internet issues, device incompatibility, or unauthorized access
16. Indemnification
You agree to indemnify and hold harmless PLIMA4K from any claims, liabilities, damages, losses, costs, or expenses arising from your use of our Services, violation of these Terms, or violation of any laws.
17. Dispute Resolution
Before filing a formal dispute, contact us to attempt informal resolution. These Terms shall be governed by applicable laws, and any disputes shall be subject to exclusive jurisdiction of appropriate courts.
18. Changes to Terms
We reserve the right to modify these Terms at any time. Changes are effective upon posting. Material changes are notified via email and in-service notifications. Your continued use constitutes acceptance.
19. Contact Information
support@plima4k.com
Website
https://plima4k.com
Hours
24/7 Customer Support