Refund Policy

Last updated: January 2026

We want you to be completely satisfied with PLIMA4K. Learn about our refund policy and how to get support.

Contents

1. Refund Policy Overview

PLIMA4K is committed to customer satisfaction. If you're not satisfied with our service, we offer refunds under specific circumstances outlined in this policy. We're here to help resolve any issues you may encounter.

2. Refund Eligibility

You may be eligible for a refund if:

  • •You experience persistent technical issues we cannot resolve within 48 hours
  • •The service fails to deliver features as advertised
  • •You were charged incorrectly or duplicate charges occurred
  • •Your account was compromised due to our security failure
  • •The service is unavailable for more than 24 consecutive hours
  • •You request cancellation within 7 days of purchase with no usage

3. Non-Refundable Items

Refunds are not available for:

  • •Subscriptions used for more than 7 days
  • •Requests made more than 14 days after purchase
  • •Cancellations due to user error or device incompatibility
  • •Subscriptions cancelled and then reactivated
  • •Violations of Terms of Service
  • •Service unavailability due to user's internet connection issues

4. How to Request a Refund

Step 1: Contact our support team via email or WhatsApp

Step 2: Provide your order number and detailed explanation

Step 3: Our team reviews your request within 24 hours

Step 4: If approved, refund is processed immediately

5. Refund Timeline

Credit Card/Debit Card Refunds

3-5 business days after approval

PayPal Refunds

2-3 business days after approval

Bank Transfer Refunds

5-7 business days after approval

6. Partial Refunds

Partial refunds may be issued for subscriptions used for less than 7 days at a rate of 1/30th of the subscription price per day of actual use. Calculate: (Days Remaining ÷ Total Days) × Subscription Price.

7. Subscription Cancellation

You can cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refund is issued for partial months unless explicitly approved by support.

8. Billing Disputes

If you dispute a charge, contact your payment provider immediately. Provide transaction details and any communications with our support team. We cooperate fully with payment provider investigations.

9. Promotional Credits

Promotional codes, discounts, and free trial periods are non-refundable. If a promotional period was charged, contact support to verify and correct the issue.

10. Contact Support

For refund requests or billing questions, contact: support@plima4k.com or WhatsApp: +1-XXX-XXX-XXXX